To create an account with BetBrave, click on the 'Log In' button located on the homepage, then select 'Sign Up'. Fill in the required personal information and submit to gain access and start enjoying our services.
Can I change my password?
You can update your password at any time by navigating to the 'Change Password' section within your account settings. Enter your current and new passwords, then save changes. For security, choose strong, unpredictable passwords and update them regularly. Remember to keep your login credentials confidential.
What Should I Do If I Forget My Password?
Click on the 'Log In' button on the homepage, then select 'Forgot Password'. Provide your registered email address, and you'll receive an email with a link to reset your password. If you don't see the email, check your spam or junk folder as it might have been filtered there.
How Do I Change My Avatar?
Log in to your BetBrave account, then click on your current avatar. You can customize your avatar or choose from 14 predefined options to personalize your profile.
Can I Have Multiple Accounts?
Having more than one account is strictly prohibited. During registration, you are required to verify your identity by submitting a valid ID document such as a passport or driver’s license. Each verified identity can only be associated with a single account.
What If I Don't Receive My Activation Email?
Verify that your email address was entered correctly during registration. If the email is incorrect, update it accordingly. Also, check your spam or junk mail folders; sometimes, email confirmation messages are automatically filtered there
How Do I Close My Account?
To close your BetBrave account, please send an email to [email protected]. Include your reasons for account closure, and our support team will process your request promptly.
Why Is Identity Verification Necessary?
We require identity verification to confirm that users are over 18 years of age, ensuring compliance with applicable laws and preventing underage access to our gambling platform.
Is Uploading Personal Documents Secure?
Yes. Your documents are protected through SSL encryption during submission, ensuring they cannot be intercepted or accessed by unauthorized parties via the internet.
What if I Don't Have a Scanner? Can I Still Submit Documents?
No scanner? No problem. You can use your smartphone camera, webcam, or digital camera to capture clear images of your documents for verification. Make sure the images are legible and well-lit.
What Happens If My Account Remains Unverified?
Unverified accounts may be limited from withdrawal or certain gameplay features. While you can still use play money to explore the platform, full access, including deposits and withdrawals, requires successful verification and account approval.
Where Can I Check My Account Balance?
Your account balance will be displayed on the homepage, typically below the 'Cashier' section, providing real-time updates on your available funds.
