Privacy Notice
This Privacy Notice outlines how BetBrave BV ("BetBrave", "Us", "We", "Our") collects, uses, stores, shares, or maintains your personal data when you access our services via our website and mobile application. It also details your rights regarding data protection, including your rights to object to some processing activities conducted by us.
The data controller responsible for your Personal Data is:
Within this Privacy Policy, you will find information about:
- Your Acceptance of this Privacy Policy
- Types of Data We Collect
- Conditions for Processing Personal Data
- Minors' Data
- Purpose and Legal Grounds for Data Use
- Automated Decision-Making Processes
- Disclosing Your Data
- International Data Transfers
- Marketing Activities
- Targeted Advertising
- Sharing Data with Third Parties
- Your Rights Regarding Data
- Contact Details
- Cookies Policy
We encourage you to review this Privacy Notice carefully and use it to inform your decisions. By accessing BetBrave’s website, mobile app, or other online properties, or by creating an account with us, you confirm that you have read and understood this Privacy Notice.
1. Acceptance of this Privacy Notice
Acceptance: By utilizing our services, you ("User" or "you") accept the terms outlined in this Privacy Notice, which may be updated periodically. When you provide us with your information, we will also separately request your consent for marketing communications from us and third-party partners we collaborate with. Amendments: We reserve the right to update this Privacy Notice at any time. Changes will become effective immediately upon posting on our website or notification. We recommend reviewing this document regularly to stay informed of updates.
2. Data We Collect
We collect two main categories of data from users:
- Personal Data
- Non-Personal Data Personal Data encompasses information that directly identifies or reasonably can identify an individual ("Personal Data"). Examples include:
- Account Details: When registering, you will be asked to provide your name, email, gender, date of birth, income source, address, ID number, phone number, occupation, and other compliance-related data such as source of funds.
- Government-issued ID: We may require copy of your ID for identity verification purposes, especially for certain features.
- Gaming Data: We log your activities related to gaming, including bets, deposits, balances, winnings, bonuses, transaction history, and any potential indicators of gambling addiction, to maintain responsible gaming practices.
- Financial Data: Payment details such as currency, card numbers, bank info used for transactions.
- Voluntary Data: Information you provide voluntarily, e.g., feedback, responses to surveys, chat communications, social media account info, and data shared during events or promotions.
- Device Data: Connection info such as device identifiers (UDID, IMEI, MAC), IP address, geo-location, browser fingerprint, and hardware/software info.
- Call Recordings: We may record or monitor calls for quality and security purposes.
- Media & Events: Photos, videos, and interview content captured during events involving you, which can be used for promotional activities.
- Social Media Data: When registering or connecting via social accounts (Facebook, etc.), we access basic profile info and public data. Invitations sent via social media may also result in us collecting information about the invitees.
- Third-Party Data: We may obtain data from third-party providers, such as credit status, verification data, or fraud prevention info.
Non-Personal Data: This includes anonymized or aggregated technical info such as device type, browser details, IP address, activity logs, session durations, and usage patterns. Linkage of Non-Personal Data with Personal Data renders it Personal Data.
3. Conditions for Processing Data
We process data based on applicable data protection laws, under these legal grounds:
Consent
Processing is necessary to deliver the services. When required, we may seek your explicit consent for activities like marketing, which you may withdraw anytime in writing. You understand that refusing consent may limit some features.
Performance of Contract / Legal Obligations
We process data to fulfill contractual obligations (e.g., verifying identity, processing payments) and to comply with legal requirements (e.g., anti-money laundering laws, licensing conditions).
Legitimate Interests
We may process data where it is in our legitimate interests—such as fraud detection, security, account management, marketing, and regulatory compliance—provided your interests and rights are not overridden.
4. Minors
Our services are not intended for individuals under 18 ("Legally of Age"). If you are under 18, please do not use or submit personal data through our platform. We may verify age and discard data from minors if discovered. If you believe a minor has provided us data, contact us immediately.
5. Data Use & Lawful Basis
Data is used for various purposes, including:
- Providing support, communication, and service updates;
- Identity verification and security checks such as age and identity verification, including credit checks where applicable;
- Processing transactions, payments, and related activities;
- Fulfilling legitimate interests like fraud prevention, improving website functionality, marketing, research, or legal compliance;
- Personalizing user experience, analyzing usage, and safeguarding our services. Where necessary, we will obtain your consent or process data to meet legal obligations or protect vital interests.
Where necessary, we will obtain your consent or process data to meet legal obligations or protect vital interests.
6. Automated decision making
We may use automated processes, including profiling, to analyze your behaviors, preferences, and demographics to enhance your experience or ensure compliance with legal and security standards. You have the right to contest automated decisions which significantly affect you—please contact us using the rights contact details below.
7. Data Disclosures
We may share your data with trusted third parties, including:
- Service providers supporting website hosting, security, identity verification, fraud prevention, customer support, and payment processing;
- Law enforcement and regulatory authorities, when legally required;
- Third parties involved in marketing, promotions, or data analysis;
- Partners in social media platforms, events, and promotional activities;
- Any potential buyers, investors, or successor entities in case of corporate changes or asset transfers.
Such disclosures are made solely for the specific purposes outlined in this Privacy Notice and in accordance with applicable laws.
8. International Data Transfers
As BetBrave operates globally, your data may be transferred to countries outside your home jurisdiction, which may have different data protection standards. We implement safeguards, such as standard contractual clauses or reliance on jurisdictions recognized for adequate protection, to secure your data during such transfers.
9. Marketing Activities
We may use your personal data—such as your name, email, phone number, or address—to send promotional materials, offers, and updates about BetBrave’s products, services, and partnerships. This may occur via email, SMS, push notifications, or postal mail. You can opt out at any time through the options provided in our communications or via your account settings.
10. Targeted Advertising
BetBrave uses third-party advertising networks to serve personalized ads based on your activity. You can opt out of such targeted advertising through the tools provided by ad networks like the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). Visit their websites for instructions on managing your preferences: https://thenai.org/opt-out/ and http://www.aboutads.info/choices.
11. Data Sharing with Third Parties
Your Personal Data may be shared with trusted entities solely for specific purposes, including:
- Service providers supporting BetBrave’s platform operations;
- Affiliated companies;
- Gaming content providers;
- Financial institutions, credit bureaus, and fraud prevention entities, for identity checks and credit assessments;
- Legal, regulatory, and enforcement authorities, where law requires;
- Potential purchasers or investors in BetBrave, should such corporate transactions occur.
All data sharing will be performed according to relevant legal requirements and solely for the purposes indicated in this Privacy Notice.
12. Your Data Rights
In accordance with data protection laws, you have rights concerning your personal data. These include:
- Right to object to processing activities, including marketing appeals.
- Right to access your data and obtain details about how it is processed.
- Right to correct inaccurate or incomplete data.
- Right to request deletion ('right to be forgotten'), subject to legal exceptions.
- Right to restrict or block processing, where applicable.
- Right to data portability, enabling use of your data across different platforms.
- Right to lodge complaints with supervisory authorities.
- Right to withdraw consent at any time for processing activities based on consent.
To exercise these rights, please contact us using the contact details provided below.
13. Contact Details
Questions or requests regarding your data rights can be directed to: [email protected] Or via our contact page: https://betbrave.com/en/info/contact-us If applicable, you may also contact your local data protection authority for concerns or complaints.
14. Cookies Policy
Cookies are small text files stored on your device when you visit our website or app, used to enhance user experience, remember preferences, and track activity for analytics and advertising purposes. You can learn more about cookies at https://www.allaboutcookies.org. You can manage your cookie preferences via your browser settings or device configuration. We may update this Privacy Policy periodically. Significant changes will be announced on our site or communicated via email. The English version of this policy prevails in case of discrepancies.