BetBrave Global Terms and Conditions
IMPORTANT – PLEASE READ THE FOLLOWING CAREFULLY BEFORE ACCEPTING THESE TERMS AND CONDITIONS. WE RECOMMEND YOU PRINT A COPY OF THIS AGREEMENT AND STORE IT ALONGSIDE ALL CONFIRMATION EMAILS, ADDITIONAL TERMS, TRANSACTION RECORDS, GAME RULES AND PAYMENT INFORMATION RELATED TO YOUR USE OF THIS SITE. WE DO NOT ARCHIVE EACH CONTRACT WITH USERS SO PLEASE RETAIN A COPY FOR YOUR RECORDS. THESE TERMS AND CONDITIONS MAY BE UPDATED WITHOUT PRIOR NOTICE. ACKNOWLEDGING THESE TERMS AND CONDITIONS CONSTITUTES AN OFFER. BY REGISTERING AND ACCESSING THE SERVICES COVERED HEREIN, YOU DECLARE THAT YOU ARE AT LEAST 18 YEARS OLD AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT REGISTER OR OPEN AN ACCOUNT, AND YOU WILL BE UNABLE TO ACCESS THE SOFTWARE AND GAMING SERVICES PROVIDED.
BetBrave operates under the license and regulation of the Curacao Gaming Control Board. Our legal entity is Games & More B.V., registered under number 149948, with its registered address at Hanchi Snoa 19, Trias Building, Willemstad, Curacao
1. Introduction: Definitions and Scope of Your Terms of Use
1.1. The following definitions apply throughout these Terms and Conditions:
- “Access Device” refers to any electronic means used to access the Services, including but not limited to computers, smartphones, feature phones, tablets, smart TVs, gaming consoles, or other remote devices;
- “Bonus Terms” denote the rules and conditions pertaining to promotional offers, bonuses, and special deals that may be applicable to any part of the Services at any time;
- “Download Terms” mean any supplementary end-user terms that must be accepted when downloading or installing software necessary for using the Website;
- “Gambling Control Authority” is the regulatory body overseeing commercial gaming of Betbrave platform.
- “General Terms” refer to these comprehensive Terms and Conditions;
- “Group” includes any parent or subsidiary companies, or entities from time to time connected to BetBrave, including their affiliates, agents, and partners;
- “Privacy Policy” indicates the BetBrave privacy notice accessible via our Privacy Policy link;
- “Rules” consist of the Betting Rules and Game Rules applicable to specific betting or gaming activities on the Website, as detailed in sections 1.3.1 and 1.3.2;
- “Services” encompass all Betting and Gaming offerings provided through the BetBrave platform via the Website, mobile apps, or remote access devices;
- “Terms of Use” include: (a) these General Terms; (b) the Privacy Policy; (c) the relevant Rules, Bonus Terms, Download Terms, and other specific conditions applicable to the Services; and (d) any other terms the user must agree to when using the Services;
- “Website” refers to the www.betbrave.com platform, including any subdomains, pages, or sections therein;
1.2. By accessing any part of the BetBrave Website or creating an account, you agree to these Terms of Use, including: (a) your consent to electronic communications for contractual agreements; and (b) waiving rights requiring handwritten signatures, where laws permit. These Terms do not affect your statutory rights.
1.3. When engaging in any games, placing bets, or using the Services, you also agree to adhere to:
- 1.3.1. The Game Rules for each specific game, listed under their respective categories (Casino, Poker, Live Casino, etc.);
- 1.3.2. Bonus Terms associated with promotional offers;
- 1.3.3. Download Terms applicable to any necessary software;
- 1.3.4. Withdrawal Terms as detailed in the Help section;
- 1.3.5. Other applicable Additional Terms relevant to your chosen services (e.g., Tip Advisor).
1.4. The official language of these Terms is English. Any translations are for convenience, but the English version prevails in case of discrepancies.
1.5. You should review the Terms regularly as they may change. Continued use of the Services constitutes acceptance of any updated terms.
1.6. If you do not agree to these terms, do not proceed with registration or use of the Services. Your ongoing use indicates acceptance of the current Terms.
1.7. These Terms govern your contractual relationship with BetBrave from the date specified,and apply across all parts of the Website, ensuring your compliance with the terms at all times.
2. Parties to the Contract
2.1. Identification of Parties
2.1. When the Terms refer to “us”, “we”, or “our”, it indicates:
- 2.1.2. For accounts holding funds, the BetBrave Group entity responsible for managing your funds, including our agents, affiliates, or partners where appropriate.
3. Modifications to the Terms of Use
3.1. We may update or modify these Terms periodically for reasons including legal compliance, regulatory changes, business needs, or customer service improvements. Thelatest version will be available via the Terms and Conditions link on the Website, with the effective date noted in section 1.8.
3.2. For major changes, we will attempt to notify you in advance through email, website notices, or account messages. Minor updates may not be individually communicated. Continued use after changes signifies your acceptance of the new Terms.
3.3. We may require you to accept updates via confirmation (e.g., clicking “accept” or similar). If you object to any updates, you may choose to close your account as per paragraph 12.1.
3.4. Particular updates to policies regarding the handling of your funds (see paragraph 7.3) will also require acknowledgment of receipt, and continued use indicates acceptance of such changes.
4. Account Registration
4.1. To participate in betting or gaming services, you must create a BetBrave account (“Your Account”).
4.2. To open Your Account, you may:
- a) Contact Customer Support;
- b) Register through the Website by following the on
- c) Use other methods offered by BetBrave from time to time.
4.3. BetBrave will operate and manage your account.
4.4. When registering, you will provide personal details including your name, date of birth, and contact information (address, phone, email). You may update these at any time via your account settings or by contacting Customer Support.
4.5. You can opt out of marketing contact by ticking the appropriate box during registration or contacting Customer Support.
4.6. By opening an account, you affirm that:
- a) You understand and acknowledge the risk of winning or losing money through the Services;
- b) You are at least 18 years old and comply with local legal gambling age;
- c) Gambling is not prohibited where you reside;
- d) You are capable of entering legally binding contracts;
- e) You have not been excluded from betting or gaming activities;
- f) You have not had your account closed by BetBrave for breaches such as collusion, fraud, or unpaid debts.
4.7. Your account details must be accurate, in your real name, and solely used by you. Opening multiple accounts under different names or environments (shared devices, schools, workplaces, etc.) may lead to account closure or restrictions. We reserve the right to close duplicate accounts and may restrict access if violations are found. Use of VPNs from countries where BetBrave is prohibited (Netherlands, USA, France, etc.) may result in account restrictions or closure.
4.8. Bets on arbitrage or very similar betting strategies are prohibited and winnings from such activities may be forfeited.
4.9. You are responsible for keeping your account secure; sharing login details is at your risk. Bonuses, winnings, and activity from any duplicate or compromised account will be voided.
4.10. Bonuses, free bets, and winnings obtained through duplicate accounts, or via any prohibited activities, will be invalid and forfeited.
4.11. Promotional bonuses have specific wagering and withdrawal conditions, including max limits (€50), wagering requirements (usually 40x), and minimum deposit amounts (€20 or equivalent). Such conditions are detailed within the promotion's terms.
5. Verification and Anti-Money Laundering
5.1. You warrant that:
- a) Your personal information (name, address) is accurate and up to date;
- b) You own the funds deposited into your account;
- c) You are not a Politically Exposed Person and you are not listed on the Sanctions list (ie: OFAC, UN, EU).
5.2. By agreeing, you authorize BetBrave to perform verification checks, including third-party inquiries, to confirm your identity and source of funds. You agree to provide requested documents such as ID, proof of address, bank statements, or other documentation as needed.
5.3. During verification, access to your account or withdrawals may be restricted. Ongoing monitoring for legal and security reasons may also apply. If prompted, you agree to cooperate by providing additional documentation or information
5.4. If under the legal age, your account may be suspended until age verification is confirmed. If false age is determined, your account will be closed, transactions voided, and any winnings forfeited. The Relevant Age for gaming activities is 18, 20 or 21 years old, depending on your jurisdictions' Regulations of Relevant Age.
5.5. For users whose funds originate from outside their own accounts or with third-party payment methods, enhanced due diligence (Source of Funds checks) may be required. Failure to provide requested documentation within 2 weeks could result in account closure and refund of deposits.
5.6. If fraudulent betting patterns are detected, BetBrave reserves the right to restrict access, void winnings, or close the account. Playable games may be limited based on jurisdictional restrictions.
6. Account Security and Access
6.1. You are responsible for maintaining the confidentiality of your login credentials. You must take reasonable steps to prevent unauthorized access, including using up-to-date security software and secure devices.
6.2. All transactions entered using your login details are deemed valid, whether or not authorized by you. BetBrave disclaims liability for losses due to compromised credentials or shared accounts.
6.3. If you believe your account details have been compromised, you must contact Customer Support immediately for a replacement or security measures.
7. Deposits and Withdrawals
7.1. Deposits must be made from accounts or sources owned by you. Deposited funds can be used for bets and gaming activities. Using third-party or non-owned payment methods may invalidate deposits until verified.
7.2. You agree not to reverse or charge back deposits, and to refund any such transactions if they occur, including covering costs incurred by BetBrave.
7.3. Funds are held securely, in separate bank or escrow accounts, but are not insured against insolvency. BetBrave is responsible for segregation but cannot guarantee their protection outside established regulatory standards.
7.4. BetBrave may offset any positive balance against debts owed by you within the BetBrave Group, including following disputes or account restrictions.
7.5. You are responsible for reporting your winnings or losses to tax authorities in your jurisdiction.
7.6. Deposit limits can be set or adjusted by you with a 24-hour notice. Limits are enforced immediately once changed.
7.7. Withdrawals are available at any time, provided all conditions are met, including cleared deposits, ID verification, and compliance with bonus or other restrictions. Withdrawals are processed via approved methods, which may include different payment providers, bank transfers, or currency conversions. Processing times and fees are detailed in the Help section.
7.8. In case of disputes, refunds will be made in USD or USDT based on the spot rate at the time of transaction or dispute start, to manage currency volatility.
8. Placing Bets and Gaming
8.1. Follow the instructions during the betting or gaming process to place transactions.
8.2. Ensure transaction details (such as stake amounts) are correct before confirming. BetBrave is not liable for errors or unauthorized transactions once confirmed.
8.3. Your transaction history can be viewed via the Website Profile section. Gameplay history may require a request through Customer Support, which can take several days to prepare.
8.4. BetBrave reserves the right to decline any transaction for reasons including suspected fraud, breach of rules, or legal violations. Confirmation from you is required for each transaction, and unprocessed transactions can be confirmed by contacting support.
8.5. Once accepted, transactions cannot be canceled unless explicitly agreed by BetBrave.
8.6. BetBrave may accept bets after the start of an event if permitted under the specific game rules.
8.7. BetBrave may cancel or modify transactions in cases such as verification issues, detection of collusion, cheating, fraud, or errors, including in the case of suspicious activities on esports and sports events deemed rigged or fraudulent.
8.8. Certain games using NetEnt software are restricted in specific countries (e.g., USA, UK, France, etc.), and access may be limited or blocked based on jurisdictional laws. Some games such as Guns & Roses, Jimi Hendrix, and others are additionally restricted in countries like Australia, Japan, and others listed, based on local legislation.
9. Remote Betting and Gaming Considerations
9.1. When accessing Services via electronic communication, you acknowledge:
- 9.1.1. Your connection or device may be slower than others, affecting real-time performance for bets or games;
- 9.1.2. System faults, errors, or outages may occur and will be managed in accordance with paragraph 18;
- 9.1.3. You should review game-specific rules before participating;
- 9.1.4. Automated players (“Bots”) may be used in certain games to support liquidity or gameplay, except in Poker whereBots are explicitly not used;
9.2. In live betting, delays in information transmission may occur, and BetBrave is not liable for losses due to latency or outdated data.
10. Reund Policy
10.1. Accounts are for entertainment only; deposits are not interest-bearing and should not be treated as banking transactions. Users must meet a rollover requirement of 1x for deposits before withdrawal eligibility. Refund requests must be submitted within 24 hours of purchase via email to [email protected], providing:
• The reason for the refund;
• A copy of the payment method used (credit/debit card, bank statement, ID, proof of address)
10.2. Refund processing typically takes 3-4 business days after investigation. If approved, a 5% fee applies to the refund amount.
10.3. A standard administration fee of €5 applies per refund request.
10.4. Refunds are based on the remaining balance excluding any winnings or bonuses. Wagered amounts and profits from the deposit are not refundable.
10.5. If applicable – refunds by definition will be performed via a registered payment channel you have used before. There is no option to settle a refund via other means of payment besides the ones used with our Services, unless a refund is not possible. In such case Betbrave will determine the means to settle.
11. Collusion, cheating, fraud, and criminal conduct
11.1. Actions or behaviors related to the Services that are considered prohibited include:
- 11.1.1. Exploiting bonuses or promotional offers improperly; and/or
- 11.1.2. Manipulating the system or using external unfair influences (like collusion, frequent folding towards another player, and any other means, commonly known as cheating); and/or
- 11.1.3. Gaining advantages through dishonest means; and/or
- 11.1.4. Creating or operating Duplicate Accounts; and/or
- 11.1.5. Committing fraudulent acts or engaging in criminal activities; and/or
- 11.1.6. Usage of bot software.
These acts are classified as “Prohibited Practices” and are strictly forbidden. Engaging in such conduct constitutes a material breach of these Terms of Use. BetBrave commits to implementing all reasonable measures to detect and prevent such activities and to identify involved players. However, we shall not be held liable for any losses or damages incurred as a result of Prohibited Practices, and any actions taken regarding such will be at our sole discretion.
11.2. If you suspect another individual is involved in any Prohibited Practice, you are obliged to report it promptly via email or by contacting Customer Support.
11.3. You agree not to participate in or be associated with any form of Prohibited Practice related to your use of the Services.
11.4. In cases where BetBrave has reasonable grounds to believe that you have engaged in or been involved in Prohibited Practices (including using detection methods common in the industry), or where any of the following occur:
- 11.4.1. You have initiated chargebacks or denied deposits or transactions made to your account;
- 11.4.2. Continuing to use the services might jeopardize BetBrave’s license or regulatory status, including licenses issued by the Curacao Gambling Commission;
- 11.4.3. You become bankrupt or face similar proceedings globally;
then, whether during suspension or termination of your Account, BetBrave reserves the right to withhold or recover any funds, including deposits, winnings, bonuses, or payouts attributable to the above circumstances. These rights are in addition to other legal or contractual rights BetBrave may have.
11.5. For clarity:
- 11.5.1. “Fraudulent activity” includes any deceptive conduct intended to cheat BetBrave, such as chargebacks, using unauthorized or stolen payment methods, collusion, falsifying account information, or acting unlawfully in any jurisdiction;
- 11.5.2. “Criminal activity” encompasses crimes like money laundering, terrorism financing and any related offenses;
- 11.5.3. “Unfair advantage” covers exploiting system errors, using bots or third-party analysis software, or abusing known errors (“Error Exploitation”).
11.6. When executing rights under paragraph 11.4, BetBrave will seek to act fairly and in compliance with applicable regulations, taking reasonable steps to ensure fairness in actions taken against suspected misconduct
11.7. BetBrave may disclose your identity and details of suspected Prohibited Practices to authorities, other operators, financial institutions, or payment processors, and you agree to cooperate fully in investigations.
11.8. Group Fraud and Device Sharing Policy: group fraud is defined as the coordinated or collaborative use of a single device by multiple individuals to engage in activities aimed at gaining unfair advantages, exploiting promotional incentives, Third -Party Promotion Exploitation, or manipulating digital platforms for financial gain. Any individual or group of individuals found engaging in such activities may face severe consequences, including but not limited to: confiscation of funds, account suspension or closure OR legal actions.
12. Account closure and termination of the Terms of Use
12.1. Closure and termination initiated by you
12.1.1. You may close your account and end these Terms at any time by contacting BetBrave’s Customer Support via email or live chat.
- You must inform us of your decision and provide reasons, particularly if concerns over your usage prompted the closure.
12.1.2. We will confirm the account closure and the effective date once processed, and you remain responsible for all activity until then.
12.1.3. Upon closure, any remaining balance will be returned to you, subject to compliance with paragraph 12.3.
12.1.4. We retain the right to withhold funds or recover deposits and winnings related to fraudulent, unlawful, or breach-of-terms activities, or as required by applicable law.
12.1.5. Payment of the remaining balance will be made via the same method used during registration unless another method is specified.
12.1.6. Closed accounts may be reopened upon request, but such accounts will be subject to current Terms of Use, and prior entitlements (such as bonuses or winnings) may no longerapply.
12.1.7. Requests for account reactivation or self-exclusion should be directed to support via email at [email protected] or through live chat, where guidance will be provided.
12.2. Closure and termination by BetBrave
12.2.1. BetBrave will, as soon as practicable after a request, refund the remaining account balance if all Know Your Customer (KYC) and verification procedures are complete whereapplicable.
12.2.2. BetBrave reserves the right to close your account and terminate these Terms with written notice at any time, for any reason, by notifying you via your provided contact details. In such cases, the account will be closed, and funds handled as outlined
12.3. Account suspension
12.3.1. BetBrave may suspend your account temporarily if required under the Terms. During suspension:
• No betting, deposits, withdrawals, or gameplay will be permitted;
• No bonuses or winnings will be credited;
• We will seek to resolve the issue promptly, and reinstatement or closure will follow based on resolution.
13. Access and usage of the Services
13.1. You are responsible for providing and maintaining all hardware, devices, network connections, and internet access needed to use the Services. BetBrave is not liable for any connectivity issues or losses caused by your internet service provider, and makes no guarantees about compatibility with third-party hardware or software.
13.2. You agree not to use the Services for unlawful, discriminatory, abusive, or offensive purposes or to harass or threaten others, including BetBrave staff or other users. Use respectful language and do not impersonate others.
13.3. The Site is for personal entertainment only. Reproduction, redistribution, linking, or commercial use without BetBrave’s prior consent is prohibited.
13.4. You are solely responsible for content uploaded onto the platform, confirming that you have all rights and licenses, and that the content complies with applicable laws. BetBrave may use or sublicense your content at its discretion.
13.5. Any software or files downloaded from the site are at your own risk; BetBrave disclaims liability for data loss or damage.
13.6. If any content or activity breaches these Terms, BetBrave may remove or block it without liability.
14. Betting and gaming definitions
14.1. Industry-specific terminologies are used throughout. If unsure of any term, please consult the Help section or contact Customer Support before placing bets or playing games.
14.2. Be aware that some games, such as Fashion TV Nations League, Swipein, Fruit Machine X25, Dino, Chicken, Wheel, Ice Field, Aqua Rings, Teleport, Plinko, Keno, Hilo, and Dice do not contribute towards bonus wagering requirements.
15. Website modifications
15.1. BetBrave reserves the right, at its sole discretion, to modify or update any game, product, or service—including pricing—at any time to ensure continued service quality. Certain areas or features may be temporarily restricted during maintenance or updates.
16. Third party software
16.1. Use of third-party software, such as applications or tools, may be necessary to access certain products. These may involve separate agreements (“Third Party Software Agreements”). When such software is used, the Terms of Use remain primary, and any inconsistency will favor these Terms.
16.2. You are responsible for ensuring software compatibility with your device. BetBrave is not liable for issues caused by incorrect installation or compatibility problems.
16.3. Use of BetBrave’s apps and related software is governed by the app provider’s terms, but these Terms of Use take precedence where conflicts arise.
17. Use of artificial intelligence and system errors
17.1. BetBrave is not liable for results affected by system or communication errors, and all affected bets or plays may be voided.
17.2. If a malfunction results in an unintended gain, BetBrave reserves the right to reclaim those gains and require reimbursement from you. We may deduct such amounts directly from your account.
17.3. Disconnection, misuse, or malfunction voids bets and winnings and is prohibited. Use of AI or strategies exploiting software bugs is forbidden. Unauthorized AI use may result in account blocking and forfeiture of funds. Systematic account activity or group wagering may also lead to closure, with funds returned only if still available.
18. Errors or omissions
18.1. Errors include but are not limited to: incorrect odds, typographical or input mistakes, or system malfunctions affecting bets, winnings, or bonuses. If an Error occurs, BetBrave may correct, void, or adjust transactions accordingly, including refunding or recalculating bets as needed.
18.2. If a transaction or payout is affected by an Error, BetBrave may: (a) correct the mistake and settle bets at the correct terms; (b) declare bets void and refund the stake; or (c) take measures consistent with fair gaming principles and applicable law.
18.3. Funds or winnings credited in error shall be held in trust and are subject to recovery upon demand. BetBrave will endeavor to detect Errors and notify you accordingly.
18.4. Neither BetBrave nor its partners shall be liable for losses or damages caused by Errors, viruses, or malicious software affecting your device.
18.5. Use of funds obtained in Error to place bets or claim winnings may be canceled, and amounts must be repaid immediately upon notice.
19. Limitation of liability
19.1. Use of the Services is at your own risk. BetBrave disclaims liability for unauthorized methods of use or attempts outside provided features.
19.2. BetBrave provides the Services with reasonable skill and care but makes no guarantees about uninterrupted access, virus-free operation, or error-free experience. No implied warranties are given beyond these terms.
19.3. BetBrave’s maximum liability, including group companies and affiliates, is limited to:
- 19.3.1. The amount of your stake or bet in relation to the claim;
- 19.3.2. The value of funds misplaced due to our error; or
- 19.3.3. Any other direct liability attributable to BetBrave.
19.4. We are not liable for indirect losses, such as data loss, profits, revenue, business opportunities, goodwill, reputational damage, business interruption, or consequential damages, even if we were advised of the possibility.
19.5. Nothing in these Terms excludes liability for gross negligence, willful misconduct, or fraudulent acts, including death or personal injury caused by our negligence.
20. Breach of the Terms of Use
20.1. You agree to indemnify BetBrave and its affiliates against any losses, damages, or costs arising from your use, including misuse or breach of these Terms, or from your account activity.
20.2. Where You are in breach of the Terms of Use, we may at our sole discretion, prior to any suspension or termination of Your Account, notify You (using Your Contact Details) that You are in breach, requiring You to stop the relevant act or failure to act, and/or requiring You to put right an act or fault on Your part and warning You of our intended action if You do not do so, provided always that such notification shall not be a pre-condition to any suspension or termination of Your Account.
20.3. We have the right to disable any user identification code or password, whether chosen by Your allocated by us, at any time, if in our reasonable opinion You have failed to comply with any of the provisions of the Terms of Use.
20.4. In addition to any other remedy available, if You breach any of the Terms of Use we shall be entitled to recover from Your Account any positive balance to the extent of any amount reasonably claimed against You pursuant to paragraph 19.1.
21. Intellectual property rights
21.1. All website content, including design, text, images, software, music, trademarks, and proprietary materials, are owned by BetBrave or licensed from third parties. Downloading or printing is permitted for personal, non-commercial use only.
21.2. Use of the Services does not grant any rights to intellectual property owned by BetBrave or third parties, beyond a non-exclusive license for personal use.
21.3. Reproduction or use of trademarks or logos is prohibited unless explicitly authorized.
21.4. You shall not copy, alter, distribute, or interfere with the Site or its content without prior written consent from BetBrave, except for viewing in accordance with these Terms.
21.5. All rights related to the “BetBrave” name, logos, and content remain with BetBrave or relevant third-party rights holders. No use is permitted without prior agreement.
22. Viruses, hacking, and cyber offenses
22.1. You shall not:
- 22.1.1. Corrupt, disrupt, or impair the Website;
- 22.1.2. Attempt to access unauthorized data or systems;
- 22.1.3. Overload or spam the Site;
- 22.1.4. Use malicious software, viruses, or harmful code;
- 22.1.5. Tamper with or attack the Site via denial-of-service methods or similar;
22.2. BetBrave is not liable for damages caused by malware or cyberattacks originating from your device or network.
23. Personal data and privacy
23.1. All personal information collected by BetBrave is kept confidential and secured, as detailed in our Privacy Policy.
23.2. We process personal data in compliance with applicable data protection laws, including collecting, using, and sharing information solely for the purposes of operating the platform, customer service, marketing, and legal compliance.
23.3. You agree to provide accurate personal information and understand that withholding orproviding false information may impact your use of the Services or result in account closure.
23.4. We may retain communications, logs, and records related to your activity for operational or legal reasons.
24. Cookies and tracking technology
24.1. The platform uses cookies to track your activity and improve user experience, including login status and analytics.
24.2. You may configure your browser settings to manage or delete cookies, but doing so may limit functionality.
25. Complaints and notices
25.1. Claims or disputes regarding bets or transactions must be made within specified periods: thirty days for disputes about acceptance or settlement of bets, and twelve weeks for game-related concerns
25.2. To escalate issues, contact Customer Support promptly, and we will address complaints diligently.
25.3. Unresolved disputes may be escalated to a supervisor for review and resolution.
25.4. Results of games are determined by our random number generator, which is deemed final. In case of discrepancies, results from our game server take precedence.
25.5. Notices will be sent to your provided contact details, and deemed received upon sending or delivery
26. Transfer of Rights and Responsibilities
BetBrave retains the right to transfer, assign, sublicense, or pledge the Terms of Use, either wholly or partially (referred to as an “assignment”), to any third party without prior notice to You. Such assignments will remain on identical or equally favorable terms for You.
Your rights and obligations under these Terms of Use are non-transferable. You may not assign, sublicense, or otherwise transfer your rights or duties in any manner whatsoever.
27. Transfer and external events
27.1. BetBrave may transfer, assign, or sublicense these Terms without prior notice.
27.2. Your rights and obligations under these Terms are non-transferable except where explicitly authorized.
28. Force majeure
28.1. BetBrave is not liable for failures caused by events beyond its reasonable control, such as natural disasters, governmental acts, or cyber-attacks (“Force Majeure”).
28.2. In such circumstances, performance will be extended or delayed as necessary.
29. Waiver
29.1. Failure to enforce any right or provision does not constitute a waiver of that right.
29.2. Any waiver must be explicit and in writing to be effective.
30. Severability
30.1. Invalid or unenforceable provisions will be severed, and the remaining terms will remain effective.
30.2. Invalid provisions will be replaced with legally compliant terms reflecting the original intent.
31. Entire agreement
31.1. These Terms, along with any referenced documents, constitute the complete agreement between you and BetBrave, superseding prior understandings.
31.2. No representations or promises outside these Terms have been relied upon.
32. Third-party rights
32.1. Except for BetBrave’s group companies, third parties do not have rights under these Terms (per the Contracts (Rights of Third Parties) Act 1999), unless explicitly stated.
32.2. BetBrave may modify or revoke any third-party rights at its sole discretion without your consent.
33. Arbitration
33.1. Any disputes relating to the Terms and Conditions will be resolved exclusively through arbitration in Curaçao, following Curaçao Civil Procedure rules.
Casino
- Please familiarize yourself with the game rules prior to playing.
- The betting industry employs numerous specialized terms. If you are uncertain about any terminology, do not place a bet until you fully understand its meaning. BetBrave shall not be held responsible for bets placed with unfamiliar or misunderstood terminology.
- By initiating gameplay, you agree to abide by the rules of the selected game.
- Collusive behavior or schemes involving other players, whether directly or indirectly, for participation in any game are strictly prohibited.
- A bet is deemed accepted once registered on BetBrave's server and confirmed online. Once recorded, bets cannot be canceled.
- Your stake must not exceed your current account balance. Stakes are deducted at registration, and winnings are credited after settlement.
- Bet limits may vary based on the player's geographical location, profile, and game type, differing from general platform limits.
- Disputes or claims concerning bet acceptance or settlement must be submitted within 7 calendar days of the transaction date.
- For queries or issues with the Service, contact Customer Support at [email protected]. Your complaint will be reviewed and a final decision provided if necessary.
The outcome of games served through BetBrave's random number generator (RNG) is final. In the event of discrepancies between your screen result and the server's, theserver's result takes precedence. It is understood that our technical records constitute the authoritative source for game outcomes and participation details.
11. For any issues, please email support at [email protected].
Promotions
Bonuses
- Bonuses are promotional offers provided by BetBrave, where funds are allocated for gameplay. Users must meet specific wagering requirements before requesting withdrawal of bonus funds.
- Bonuses may have additional specific terms. It is advisable to review these terms carefully before activation to ensure clarity and avoid misunderstandings.
- Only one active bonus per account is permitted at any given time. Bonus funds related to deposits are non-cumulative. New bonuses become available only after prior bonuses are either redeemed or revoked.
- Bonuses are to be used by a single user, on a single device, IP address, and browser. Use across multiple devices or locations may be deemed suspicious.
- Players must have fully completed their profile information. The minimum deposit amount to qualify for a bonus varies according to the specific offer.
- For no deposit bonuses (such as free spins or giveaways), the maximum withdrawal amount is €50. Any remaining balance will be forfeited upon expiry.
- Bonuses and winnings expire 30 days after issuance unless otherwise specified. Bonuses including free spins are subject to provider-specific validity periods and are outside BetBrave's control.
- BetBrave reserves the right to modify, suspend, or terminate bonus promotions at any time without notice. The current terms and conditions will always be available on the platform.
- General Terms and Conditions apply to all bonus offers.
Wagering requirement
- Active bonuses allow placing bets on both bonus and main accounts. Withdrawals requested while a bonus is active will be denied until all wagering requirements are satisfied or the bonus is rejected.
- Wagering requirements specify the total stake to be placed to unlock bonus funds. Typically, this is the bonus amount multiplied by a predetermined factor. For example, a €20 bonus with a 30x requirement necessitates €600 in total bets.
- All deposit bonuses must be wagered in full before withdrawal is possible.
- Deposited funds must be used for gameplay; at least one time turnover is required before withdrawal access.
- During wagering, maximum allowed bet is €5 unless otherwise specified.
- Wagering is only considered complete when the requirements are fully met; different game types contribute differently, with some excluded. Refer to specific game contribution details.
- No deposit bonuses require a 40x wagering before withdrawal.
- Attempting to withdraw before fulfilling wagering results in the forfeiture of bonus funds.
- Winnings from bonus funds are subject to verification. BetBrave may require personal and payment information before releasing withdrawal funds.
Bonus Cancellation
- Players may opt out of specific or all promotions by contacting Customer Support via [email protected]. Cancellation results in the bonus balance being zeroed and no further wagering necessary.
- Upon cancellation, any active bonus and related wagering obligations are voided.
- Players can decline to continue meeting wagering requirements; if a bonus is partially redeemed, winnings may be canceled if the bonus is revoked.
Bonus Abuse and Penalties
- Multiple accounts, shared computers, email addresses, phone numbers, IPs, or payment methods are grounds for abuse detection. BetBrave may disqualify or restrict users using disposable emails or suspect operations.
- Use of exploitative betting or strategies that unfairly circumvent the spirit of promotions is prohibited. BetBrave reserves the right to void winnings or suspend accounts if abuse is suspected.
- Players should provide accurate contact details; failure to do so may restrict account access or bonus eligibility.
Terms on Bonus Abuse & Risk-Free Betting
- What Constitutes Bonus Abuse: Use of multiple accounts, collusion, circumventing terms, or exploiting game mechanics to gain unfair advantage.
- Prohibited Betting Strategies: Bets designed to exploit bonuses (e.g., betting on multiple outcomes of the same event), risk-minimizing patterns, or strategies aimed at ensuring profits or avoiding losses are forbidden.
- BetBrave may restrict or confiscate winnings if such strategies are detected or suspected.
- Any fraudulent activity or attempts to abuse bonuses could lead to account suspension, confiscation of funds, or further legal action.
Additional Bonus & Account Security Policies
- All accounts and bonus activities are monitored for compliance with terms. BetBrave may void bets or restrict access triggered by abuse patterns.
- Decisions on bonus abuse and account suspensions are final and at the discretion of BetBrave management.
- BetBrave promotes fair play, with restrictions or exclusions being justified by evidence of abuse or system exploitation.
Errors and Disclaimers
- In case of technical issues (software/hardware malfunctions), BetBrave will attempt to rectify the problem swiftly. If a game cannot be resumed without data loss, appropriate corrective measures (such as restoring account balances to pre-error state) will be taken.
- Any funds credited due to errors may be canceled and bets using such funds may be voided. Winnings paid from erroneous credits may be reclaimed.
- Delays or inaccuracies in live event data are not the platform's responsibility; players acknowledge potential transmission delays.
- Players are responsible for their internet connection quality; BetBrave is not liable for losses related to connectivity or device issues.
Force Majeure
- BetBrave shall not be liable for delays or failures due to events outside control, including network outages, power failures, natural disasters, strikes, governmental actions, or other force majeure events.
- During such events, obligations may be suspended. Efforts will be made to resolve issues promptly.
